My favorite local sushi joint – Hana Japanese Eatery – understands that it has a league of loyal customers who rave about their food to friends, family, colleagues, and, probably, complete strangers. In the marketing world, we call those people evangelists. At Hana, they call them “Hardcore Hanacore”. From Hana’s Blog: Our fans are… special. [...]

This morning, my Facebook account was hacked. The hacker, pretending to be me, instant messages my friends telling them I’ve been mugged in London and need money wired immediately. This isn’t true, of course. I have no access to my Facebook account for now. If any of you knows someone at Facebook who can help, [...]

The second in my growing list of things that bug me on Facebook: When you are labeling a picture of yourself and your mother, the correct caption is NEVER “Mom and I.” That’s bad grammar that was incorrectly jammed in your brain as a child. Subtract your mother from the equation, and it’s just a [...]

Okay, I can admit it: I enjoy Facebook. I like keeping tabs on people without having to keep in touch with them. I like seeing pictures of people I went to high school with. I even like reading and writing status updates. And, I love playing Scrabble and Word Challenge. But, there are some things [...]